Common Questions About Our Window Cleaning Service
⭐ How often should I have my windows cleaned?
Most homeowners choose a regular service every 4, 6, or 8 weeks depending on location and personal preference.
⭐ Do you clean windows in the rain?
Yes. Light rain does not affect the results of pure water window cleaning.
We only reschedule in severe weather for safety reasons.
⭐ Do I need to be at home?
No. As long as access to the windows is available, we can carry out the service while you are away.
⭐ How do I pay?
Payment is due upon completion unless otherwise agreed.
We will provide payment details after the service.
⭐ Do you clean interior windows?
Yes, interior cleaning is available on request for an additional charge.
⭐ Do you clean frames and sills?
Yes. Exterior frames and sills are included in our standard service.
⭐ Can you clean windows on upper floors?
Yes. We can safely clean windows up to the third floor using specialist equipment.
⭐ Do you use ladders?
We may use ladders where necessary to access certain windows safely.
⭐ What is pure water cleaning?
Pure water cleaning uses purified water that dries naturally without leaving streaks or residue.
⭐ Why do my windows sometimes have spots after the first clean?
During initial cleans, dirt trapped in frames and seals may wash out and cause minor spotting.
This typically improves after a few visits.
⭐ Do you clean conservatories?
Yes, we offer conservatory cleaning including glass panels and frames.
⭐ Can you remove hard stains like cement or paint?
Removal of cement, paint, or other construction residues is not part of standard cleaning and may incur additional charges.
⭐ What if I have skylights or Velux windows?
We can clean most external roof windows using specialist equipment.
Internal cleaning is available where safe access is provided.
⭐ What if I need to reschedule?
Please provide at least 24 hours’ notice where possible.
⭐ Are you insured?
Yes, we are fully insured for residential window cleaning work.
⭐ Do you offer one-off cleans?
Yes, we provide both one-off deep cleans and regular maintenance services.
⭐ What areas do you cover?
We serve Acton, Ealing, Chiswick, Brentford, Hanwell, and surrounding West London areas.
Ryota's Window Cleaning 